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Frequently Asked Questions
***Scroll down for policies***

What is an IBCLC?

IBCLC stands for International Board Certified Lactation Consultant. It is the gold standard and highest credential within the lactation specialty. This credential ensures that a professional has completed health and anatomy/physiology courses, at least 90 hours of lactation specific coursework, and hands-on care with breastfeeding families (minimum amount of hours vary based on the candidate's background prior to starting the certification process). After these criteria are met, the candidate must then pass a board certification exam. Going forward, an IBCLC must show evidence of continuing education credits to maintain their credential. The IBCLC is awarded & monitored by the International Board of Lactation Consultant Examiners (IBLCE). Not all IBCLCs are Registered Nurses.

Why should I hire an IBCLC?

If you are having any breastfeeding concerns, an IBCLC is an essential part of you and your baby's healthcare team; the only professional with the specialized skills and knowledge needed to advocate for your breastfeeding goals. While your Physicians/Midwives want to support breastfeeding, they most likely lack the amount of time and/or specialized resources needed. Medical, Midwife, Pharmacy, & Nursing schools' curriculums include zero to minuscule breastfeeding information. There is an incredible amount of misinformation, myths, and judgements surrounding breastfeeding that an IBCLC can help you navigate. 

Is working with an IBCLC right for me if I don't plan to exclusively breastfeed, only want to breastfeed for a short time, never want to latch baby to my breast, etc...?

Yes! An IBCLC is an advocate for you and your baby and wants to help you succeed at your breastfeeding goals. This means a non-judgmental and individualized plan that will work for you and your family.

Will insurance cover your services?

Most Likely. The majority of healthcare plans must cover double electric breast pumps and outpatient lactation services per The Affordable Care Act (aka ObamaCare). While I cannot guarantee full or partial reimbursement, I will provide you with the paperwork you need to submit to your insurance (called a "superbill"). This is common practice among private practice IBCLCs. I am not in-network with any health insurance plans, nor do I do any insurance billing. You are encouraged to check your plan's coverage prior to services. Lactation doula services are not reimbursable through insurance. 

Do you offer gift certificates?

Do you ever make exceptions for in-home visits outside of your service area?

YES! Gift Certificates are available in ANY AMOUNT. Contact me directly and I can personalize a gift certificate in your desired amount. Gift certificate recipients can use the gift certificate(s) towards ANY SERVICE - HOME OR VIRTUAL, however, I reserve the right to determine if the service is appropriate at the time of booking and my terms and conditions of service apply. See my terms & conditions below. 

Within 24 hours from your purchase, you will receive your gift certificate in the email address that you provide (this may be yours or the the gift recipient's email). You may print the email to physically give it to the recipient if you would like, but this is not necessary. The "code" provided on the gift certificate is what is needed at the time of redemption.  PLEASE NOTE: GIFT CERTIFICATES EXPIRE ONE YEAR FROM PURCHASE DATE.

Please contact me directly if you have been referred by someone specifically and/or feel you have a special circumstance. Additional travel fees may apply. 


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